Last updated: August 20, 2026
Thank you for shopping with Elyndir. Each piece is prepared with care, and some items are made to order. Please review the information below before placing your order.
Processing Time
Most in-stock orders are prepared and dispatched within 1–3 business days.
Made-to-order or customized items require additional preparation time. The estimated production time depends on the selected design, materials, and components. We will confirm the expected timeline by email when needed.
Business days do not include weekends or public holidays.
Shipping Destinations
We ship internationally, including to eligible destinations in North America and Europe.
Shipping availability depends on the destination, carrier coverage, customs requirements, and local import rules. Some European regions may not be available for direct delivery. If we cannot ship directly to your address, we will contact you before dispatch to discuss available options. If no suitable option is available, you may cancel for a full refund before shipment.
Delivery Options and Estimates
Available delivery options and estimated delivery times are shown at checkout whenever possible.
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Standard Shipping: typically delivered in approximately 7–14 business days after dispatch.
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Economy Shipping: may take longer and can be affected by route availability, weather, customs clearance, destination location, and local carrier operations.
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Express Shipping: available only where shown at checkout.
All delivery dates are estimates, not guarantees. Delays caused by customs, weather, airline or carrier disruptions, public holidays, local regulations, or events outside our control may occur.
Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available. Tracking updates are provided by the carrier and may take time to appear after dispatch.
Customs, Duties, and Import Taxes
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.
Unless explicitly stated otherwise at checkout, these charges are the customer’s responsibility. Elyndir is not responsible for delays, non-delivery, or additional fees caused by customs procedures or a customer’s refusal to pay applicable import charges.
Address Accuracy
Please ensure that your shipping address is complete and accurate before placing your order. We are unable to guarantee changes after an order has been submitted or dispatched.
If an order is returned because an incorrect or incomplete address was provided, the customer may be responsible for any reshipping costs.
Questions About Shipping
For help with an order, delivery estimate, or tracking update, please contact us at elyndir@elyndir.com. We aim to respond within 1–2 business days.